{"xsrfToken":"347b08a97dff390e561ce4e0f6afdb9b5235e82e_lout","branding":{"id":"25","key":"ls","name":"Loco Support","portalBaseUrl":"/servicedesk/customer/portal/25","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/25/11"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the BT Support Portal","sharedPortalName":"BT Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the BT Support Portal","sharedPortalName":"BT Support Portal","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#13699f","helpCenterTitleColor":"#b5d9e5","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"25","key":"ls","projectId":20604,"serviceDeskId":25,"name":"Loco Support","description":"<p>Welcome! You can raise a Loco Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/25","onlyPortal":false,"reqTypes":[{"id":"122","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":17917,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17917","groups":[37],"key":""},{"id":"124","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":17900,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17900","groups":[37],"key":""},{"id":"123","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":17925,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17925","groups":[37],"key":""},{"id":"125","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":17910,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17910","groups":[37],"key":""},{"id":"126","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":17945,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17945","groups":[37],"key":""},{"id":"127","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>Have an idea to improve Loco? Send us your idea!</p>","icon":17932,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17932","groups":[37],"key":""},{"id":"121","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":17906,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17906","groups":[37],"key":""}],"reqGroups":[{"id":37,"name":"General"}],"orderMapping":{"37":[127,121,122,123,124,125,126]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"01167144-adfb-33c3-a27e-d82bd18503ee","appLinkName":"System Confluence","appLinkUrl":"https://breaktech.atlassian.net/wiki","spaceKey":"LS","spaceName":"Loco Support","spaceUrl":"https://breaktech.atlassian.net/wiki/spaces/LS","isServer":false},"labels":[],"projectKey":"LS","serviceDeskId":25,"kbLinkDomainURLs":["https://breaktech.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":25,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYWI4ZDFmZS1iNTIyLTQ0OGUtYmE1YS0wN2YzMTNjMjcwNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0yMDYwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM2MDc5NTYsIm5iZiI6MTcxMzYwNjc1Nn0.SgO3qBbd-ixLhpqFrDCI-3ZVdAxcLTGfLxw9YSv-h_U","targetCollection":"upload-project-20604","endpointUrl":"https://api.media.atlassian.com","clientId":"aab8d1fe-b522-448e-ba5a-07f313c27065","tokenDurationInMins":20}},"reqCreate":{"id":127,"projectId":20604,"form":{"name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","intro":"<p>Have an idea to improve Loco? Send us your idea!</p>","instructions":"","icon":17932,"iconUrl":"https://breaktech.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17932","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/25/create/127","requestValidateBaseUrl":"/servicedesk/customer/portal/25/validate/127","calendarParams":{"firstDay":0,"date":"2024-04-20T04:52:35-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"01167144-adfb-33c3-a27e-d82bd18503ee","appLinkName":"System Confluence","appLinkUrl":"https://breaktech.atlassian.net/wiki","spaceKey":"LS","spaceName":"Loco Support","spaceUrl":"https://breaktech.atlassian.net/wiki/spaces/LS","isServer":false},"labels":[],"projectKey":"LS","serviceDeskId":25,"kbLinkDomainURLs":["https://breaktech.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhYWI4ZDFmZS1iNTIyLTQ0OGUtYmE1YS0wN2YzMTNjMjcwNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0yMDYwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM2MDc5NTUsIm5iZiI6MTcxMzYwNjc1NX0.64CZf9h8HMxhReyGCGv_ahucmbo1Dajg5d4BuAqY8JM","targetCollection":"upload-project-20604","endpointUrl":"https://api.media.atlassian.com","clientId":"aab8d1fe-b522-448e-ba5a-07f313c27065","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}